The new lady at the front desk has a bad attitude, went for a random and set for 2 hourse. Will definitely be finding somewhere new to go! 2 weeks prior came for a personal visit and and had the same if not worse service from the same lady.
They don't know how to take your blood pressure without leaving bruises. Charles Valgora doesn't listen to the patient or read the paperwork. He tried to be a smart mouth telling me it is time to get my inhaler out of the drawer at home when I live in Maryland. Thank God I don't have to go back there ever again! Would love to get supervisor information.
Very cold staff. They don't seem to really care about how you feel. Makes you feel like you are on an assembly line. Not one staff member evens introduces themselves. They come in and go out just as quickly with barely listening to you. Then if you have a sore throat someone comes in and tells you to open, swabs your throat and leaves without saying anything. Then they say you have drainage causing the sore throat when I clearly said I did not have any drainage and then they stare at you like "how dare you question me". Literally horrible customer service skills. We aren't just your job. We are people who have feelings and have come to your place to start feeling better. A little common courtesy and friendliness goes a long ways. How can you be in this industry and not be polite or personable? Will never recommend this place.... ever. Then talked to the owner and he proceeded to tell me that he sides with his staff and that he does NOT care about client reviews on google, and anyone who puts reviews on Google is bull crap and he doesn't have time to review the reviews. Well guess we can see why your customer service is horrible, because you are leading it.
Everyone was very courteous and concerned for my comfort. They assessed my condition, explained 'road to recovery', prescribed medication and within two days, I was back to full strength. God Bless The Staff &medical professionals.
I called in and they told me that they closed at 6:00. I drove 50 miles to get there and I was in pain. I got there at 5:33 and they wouldn't admit me. They told me that they weren't accepting patients after 5:30. No acceptions. I told them I called in, and they literally closed the glass windows between me and them and told me they couldn't help me. They don't care about their customers, and you're just a number to them. The receptionist all but said so.
Urgent Care Of Ardmore is a US Health facility based in Ardmore, Oklahoma. Urgent Care Of Ardmore is located at 908 N Rockford Rd, Ardmore, OK 73401, USA.
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